WARELAB Mesh — Terms of Service

Effective date: 27 May 2026

These terms govern your purchase and use of WARELAB Mesh, software operated by George Ware, trading as WARELAB ("we", "us", "our"), based in the United Kingdom. By purchasing a licence or using the software you agree to these terms.

If you have any questions before you buy, email hello@warelab.co.uk and we'll answer plainly.

1. What you're buying

WARELAB Mesh is a desktop application for Windows that aligns 3D scanned and CAD meshes to a clean coordinate system.

A purchase grants you a non-exclusive, non-transferable licence to install and use the version of the software available at the time of purchase, plus any patch updates we release for that major version (e.g. a v0.6 licence covers v0.6.x updates).

We charge in your local currency, processed by Lemon Squeezy as Merchant of Record. The exact licence terms (number of machines you can install on, features included, expiry if any) are stated on the product page at checkout.

Important: what WARELAB Mesh is — and isn't

WARELAB Mesh is a best-effort alignment tool. It runs an automated pipeline (PCA, symmetry detection, flat-feature detection, cylinder detection) and produces a result. The result is a suggested alignment, not a guaranteed correct one.

Alignment quality depends heavily on:

  • Mesh quality — clean watertight CAD vs noisy scanner output

  • The quality of YOUR scan capture — see below. We have no control over how your mesh was produced.

  • Geometry complexity — parts with obvious flat datums (boxes, housings) align very well; organic shapes, mostly-curved parts, parts with no dominant flat features, scans with large holes or missing regions may not align in the way you expect

  • Scanner artefacts — noise, surface texture, partial captures

  • Your judgement — what you consider "Top" may differ from what the algorithm picks; the app gives you full manual reassignment for exactly this reason

A note on scan quality

3D scanning is a craft. The quality of any resulting mesh depends on the scanner hardware, the operator's technique, the lighting conditions, the part's surface (matte vs glossy vs dark), the scanning environment, the alignment of multiple captures, the post-processing in the scanner's own software, and many other factors none of which are within WARELAB's control.

A poorly captured scan — missing regions, severe noise, holes through the geometry, non-manifold edges, duplicated geometry from misaligned captures, very low resolution — will not align well in any automatic alignment tool, including WARELAB Mesh. We can detect some of these issues (mesh validation runs as part of the analysis pipeline) but we cannot create signal where the scan didn't capture it.

If you're new to 3D scanning or unsure about your scanner's output quality, use the trial to test the workflow end-to-end with your own scanner before purchasing.

The 7-day free trial is the recommended way to check whether WARELAB Mesh works for the kinds of parts you actually scan, before you buy. If it aligns well on your real workflow files during the trial, that's the strongest indicator it'll continue to do so.

If a specific part doesn't align well, that is not a software defect — it reflects the inherent difficulty of automatic alignment on that particular geometry. See section 7 (Warranty Disclaimer) for detail.

2. How licences work

After purchase you'll receive a licence key by email. Paste it into the app's Settings → License panel to unlock the full version.

  • Your licence is for you personally (or, for team licences, for the seats you bought). Don't share it publicly.

  • You may install on the number of machines specified at purchase (typically 2 — a primary workstation and a laptop, for example).

  • You may deactivate a machine via Settings → License to free up a seat for another installation.

  • The licence does not transfer automatically if you sell or give your computer away. Deactivate it first.

3. What you can and can't do

You can:

  • Use the software for personal and commercial work — scan alignment, reverse engineering, inspection, whatever you build.

  • Install it on the machines covered by your licence.

  • Export aligned meshes and transform matrices and use them however you like — your output is yours.

You can't:

  • Redistribute the software or its installer to anyone else.

  • Share or resell your licence key.

  • Reverse-engineer, decompile, or modify the software except to the extent permitted by law (UK law allows reverse engineering for interoperability purposes — this clause doesn't override that).

  • Use the software to build a competing alignment product.

4. Updates and support

We aim to ship bug-fix updates promptly and feature updates regularly. Updates are delivered through the app's built-in updater.

Support is provided by email at support@warelab.co.uk on a best-effort basis. We aim to respond within two business days for licence and installation issues.

We do not guarantee specific update intervals, specific features, or specific bug-fix turnaround. WARELAB Mesh is built by a solo developer; we'll be straight with you about what's planned and what isn't.

5. Privacy

The app does NOT send your mesh files, alignment results, or any usage data to us. The only network traffic is:

  • A version check against our own servers on app launch (returns the latest available version — sends nothing about you).

  • The licence-key activation flow, which sends your licence key + a machine fingerprint (a hash, not personally identifying).

See our Privacy Policy for the full detail of what data we hold and why.

6. Refunds

If WARELAB Mesh isn't right for you, you can request a refund within 14 days of purchase for any reason. See our Refund Policy for details.

You also have a 7-day free trial of the full app available before purchase, so you can evaluate it against your own meshes first.

7. Warranty disclaimer

We've built WARELAB Mesh carefully and use it ourselves, but software is software. We provide it "as is", without warranties of any kind beyond what UK consumer law requires us to provide and we cannot disclaim.

In particular, and without limiting the above, we do not warrant:

  • that the software will be error-free or uninterrupted

  • that alignment results will be correct, accurate, or suitable for any specific part, manufacturing process, or inspection purpose

  • that any particular mesh will align the way you expect, or align at all — automatic alignment is an inherently imperfect heuristic process and some geometries are genuinely ambiguous

  • that the software will detect every flat face, cylinder, symmetry axis, or other feature present in your mesh

  • that the labels assigned by the algorithm (Top, Front, Right) will match your intended orientation — manual reassignment is provided in the UI specifically because the auto-pick won't always agree with the user's frame of reference

  • that the software will be compatible with every version of Windows, every mesh format, or every scanner's output

You are responsible for:

  • Evaluating the software against your own parts during the free trial period BEFORE purchasing

  • Validating alignment results against your own quality standards before using them downstream (machining, inspection reports, customer deliverables, etc.)

  • Manual reassignment of datums if the algorithm's auto-pick doesn't match your intended frame

A part that does not align well — whether due to scanner noise, geometry complexity, missing data, the quality of your own 3D scan capture (which is entirely outside our control), or any other reason — is not a defect in the software and is not grounds for a refund outside the 14-day window described in section 6.

8. Limitation of liability

To the maximum extent permitted by law, our total liability to you for any claim arising out of or related to the software or these terms is limited to the amount you paid for your licence in the twelve months preceding the claim.

We are not liable for indirect, consequential, or incidental damages — including lost profits, lost data, manufacturing rework, or business interruption — even if we've been advised of the possibility.

Nothing in these terms limits liability for death or personal injury caused by our negligence, fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.

9. Termination

These terms apply for as long as you use the software.

We may suspend or revoke your licence if you breach these terms in a material way (e.g. share your key publicly, redistribute the installer commercially). We'll usually email you first and give you a chance to fix the issue before doing this.

You can stop using the software at any time. If you do, your refund rights are limited to the 14-day window in the Refund Policy — we don't pro-rate.

10. Changes to these terms

We may update these terms from time to time. The effective date at the top reflects the most recent change. Material changes will be emailed to existing customers; minor edits (typos, clarifications) won't be.

The version in force for your licence is the one published at the date of your purchase.

11. Governing law

These terms are governed by the law of England and Wales. Any disputes will be brought before the courts of England and Wales, unless your local consumer law requires a different forum.

12. Contact

WARELAB (George Ware, sole trader) United Kingdom

Email: hello@warelab.co.uk Website: warelab.co.uk